ProSupps FAQs

  • How do I become an ambassador or influencer for ProSupps?

    You can find out more about becoming an ambassador here. Your application will then be reviewed by our marketing team.

    The locations listed are determined based on events and other marketing activities. The locations are subject to change, so please check back with us if your city or country is not listed. Follow us on social media for the most up to date information on ambassador opportunities!

  • How can I become a retailer or distributor of ProSupps? Can I get a bulk order quote? Why is X product not available in my area?

    Please scroll down to the bottom of any page on our website and on the footer, click on "Become a Distributor/Retailer". A member of our Sales team will review your inquiry and reach out to you. Alternatively, send an email to customerservice@prosupps.com and include your distribution area and contact information in your message.

  • Are your products Vegan-friendly? Gluten free? Sugar free?

    Please go to the product pages on our website, as we have detailed each products' unique attributes, where we have them. Still have questions? Please submit them to customerservice@prosupps.com.

  • Are your products Halal certified?

    No. Not at this time.

  • I am experiencing a Quality issue with my product, what should I do?

    If you are experiencing any quality issues, please send an email to us at customerservice@prosupps.com, and include pictures of your product, including the Lot#, and describe the problem you are experiencing. Please do not discard your product until we have completed our Quality review. Alternatively, call us at 1-888-575-7301.

  • What is the difference between Mr. Hyde and Mr. Hyde NitroX?

    The new Mr. Hyde® NitroX is designed utilizing the same tried and true extreme energy and focus formula that you have grown to love with the addition of the premium, research validated ingredients Nitrosigine® and TeaCrine® which deliver increased and sustained pumps, vascularity, energy, & training motivation.

  • Where can I get samples to try?

    For personal use samples, please email us a request to customerservice@prosupps.com. If you would like to apply for samples for an event, please visit us here.

  • How do I know if my product is authentic?

    We will gladly verify the authenticity of your product. Please email customerservice@prosupps.com and include pictures of your product's label as well as the Lot#/ Expiration Date.

  • I want to review your products on my YouTube channel or other social media outlet, how can I apply to get product?

    We love influencers, so if you are interested in receiving product that you can review, please visit here.

  • What products should I use for beginning weightlifting? What about for bulking, cutting, and athlete's stack?

      For Beginners/ Basic:

    • Mr. Hyde NitroX or Hyde
    • Signature Series
    • HydroBCAA
    • PS Whey

      For Cutting:

    • DNPX
    • HydroBCAA
    • ISO P3
    • L-Carnitine

      Low Stimulant Cutting:

    • Vanish
    • HydroBCAA
    • ISO P3
    • L-Carnitine

      Athlete's Stack

    • HydroBCAA
    • ISO P3
    • Vitalinx
    • Creatine
    • Glutamine
  • When are new Hyde Power Potion flavors coming out and where can I get it?

    We are constantly developing new flavors, but always best to check our website, as this will have the most recent updated flavors available. www.prosupps.com. Also, be sure to follow us on Instagram or Facebook.

  • Can we get product donations for my military platoon/team?

    We love our military, however due to the overwhelming requests we receive, we're not always able to satisfy all needs. But we'll do our best. Apply here.

    Once a month, we will choose two active duty military members to receive a care package worth $500! Please fill out the form, and we will randomly select the winners on the last Friday of every month.

  • Why can't I get all the sizes/colors I'm looking for under apparel?

    While we will do our best to maintain an in stock position on all products, there may be times when items are not available. Have questions? Reach out to us at customerservice@prosuppsapparel.com.

  • What is the difference between the different forms of protein (Iso-P3, Casein, Whey)?

    IsoP3® is a high-quality protein containing complete, premium isolate protein sources, including whey protein isolate, milk protein isolate and whey hydrolysate. For those who experience bloating from a whey concentrate, IsoP3® is a great alternative!

    PS Whey® is created using only premium pure whey protein sources including both whey protein concentrate and whey protein isolate. This is a versatile and readily absorbed protein great for any athlete.

    PS Casein® is premium grade micellar casein. By nature, the micellar casein in PS Casein® is slow digesting with prolonged absorption and is beneficial for times where a slower source is desirable such as pre-bed.

  • What is the difference between Mr. Hyde® NitroX and Dr. Jekyll® NitroX?

    Both Mr. Hyde® NitroX and Dr. Jekyll® NitroX were formulated for the ultimate pre-workout experience designed to maximize training capacity and performance. The difference is that Mr. Hyde® NitroX was designed with an emphasis for those looking to achieve extreme energy and focus and features a powerful stimulant blend. Dr. Jekyll® NitroX on the other hand was designed with a milder stimulant approach with emphasis on maximizing pumps and training output with a much subtler enhancement in energy from stimulants. Both feature the revolutionary ingredients Nitrosigine® for increased and sustained blood flow and TeaCrine® for sustained energy and focus.

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