ProSupps® FAQs

How do I become an affiliate for ProSupps?

You can find out more about becoming an affiliate here.

How can I become a retailer or distributor of ProSupps? Can I get a bulk order quote? Why is X product not available in my area?

Please send an email to customerservice@prosupps.com and include your distribution area and contact information in your message.

Are your products Vegan-friendly? Gluten free? Sugar free?

Please go to the product pages on our website, as we have detailed each products' unique attributes, where we have them. Still have questions? Please submit them to customerservice@prosupps.com.

Are your products Halal certified?

No. Not at this time.

I am experiencing a Quality issue with my product, what should I do?

If you are experiencing any quality issues, please send an email to us at customerservice@prosupps.com, and include pictures of your product, including the Lot#, and describe the problem you are experiencing. Please do not discard your product until we have completed our Quality review. Alternatively, call us at 1-888-575-7301.

What is the difference between Mr. Hyde® Signature and Mr. Hyde® NitroX?

The new Mr. Hyde® NitroX is designed utilizing the same tried and true extreme energy and focus formula that you have grown to love with the addition of the premium, research validated ingredients Nitrosigine® and TeaCrine® which deliver increased and sustained pumps, vascularity, energy, & training motivation.

Where can I get samples to try?

For personal use samples, please email us a request to customerservice@prosupps.com. If you would like to apply for samples for an event, please visit us here.

How do I know if my product is authentic?

We will gladly verify the authenticity of your product. Please email customerservice@prosupps.com and include pictures of your product's label as well as the Lot#/ Expiration Date.

I want to review your products on my YouTube channel or other social media outlet, how can I apply to get product?

We love influencers, so if you are interested in receiving product that you can review, please visit here.

What products should I use for beginning weightlifting? What about for bulking, cutting, and athlete's stack?
Can we get product donations for my military platoon/team?

We love our military, however due to the overwhelming requests we receive, we're not always able to satisfy all needs. But we'll do our best. Apply here.

Once a month, we will choose two active duty military members to receive a care package worth $500! Please fill out the form, and we will randomly select the winners on the last Friday of every month.

Why can't I get all the sizes/colors I'm looking for under apparel?

While we will do our best to maintain an in stock position on all products, there may be times when items are not available. Have questions? Reach out to us at customerservice@prosupps.com

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